Owner Spotlight: Donald MacDonald
Hi, I’m Donald MacDonald, proud owner of Ornamental Landscape Maintainers Ltd.
Today, I look forward to sharing my story. I hope that you will enjoy getting to know me better.
I grew up in Antigonish, Nova Scotia. I graduated from Dalhousie University with a degree in Environmental Landscape Horticulture.
The most enjoyable parts of my work are helping clients with their horticultural and landscaping needs. I love taking care of trees while using practices which adhere to International Society of Arboriculture Standards.
I am in business to work in a field that I am passionate about. Being self-employed allows me to personally guarantee the best and highest quality services. I believe that satisfied customers are loyal customers.
I have been in business for over 45 years. I provide horticultural tree care and landscaping services to both residential and commercial clients in Calgary, Alberta. At Ornamental Landscape, we provide proper care for trees. This includes pruning, shaping, health assessment, insect and disease control, systematic fertilization, removal and replanting trees, maintenance and consultation services. Our landscaping services include design, construction and maintenance of patios, water and stone features, retaining walls and walkways.
As the owner, my responsibilities include providing free estimates, consultations and supervising the team. I also perform all the hands-on services we offer alongside my talented workers. My typical days are quite busy. I work an average of 16 hours per day.
The most important decisions I make on a daily basis include:
- How to best respond to client needs so they are fully satisfied,
- Prioritizing which jobs should be tackled and completed first,
- How to deal with unforeseen challenges as they arise.
The skills I use to run my business are my arborist’s knowledge, providing detailed and accurate client consultations, and my ability to assess and prioritise tasks among my team.
I attribute my business success to my strong work ethic and my ongoing spiritual development.
The most satisfying moments of my career are knowing that I provide quality service; and seeing my clients happy with our completed work.
My parents and spiritual faith have had a profound influence on my leadership style and the ways in which I manage my team.
I admire Bill Gates. I have great respect for his financial contributions to global development initiatives. The Bill and Melinda Gates Foundation works in developing countries on agricultural development, family health, vaccine delivery, financial services for the poor, emergency relief, and access to computers and the Internet.
Outside of work, I enjoy travelling around the world to attend horticulture conferences. I stay fit to keep pace with the physical demands of my job; this means I workout regularly. I also devote time and energy to the development of my inner spiritual growth.
The causes I care deeply about are the Red Cross, Baha'i Faith, and the Cancer Society. I financially support these organizations through regular donations.
The personal values to which I adhere daily, are: to put forward my best effort at each job and be honest with all my clients. I believe in taking responsibility for the work which my team and I do.
I have enjoyed sharing my story about the things which matter to me and how they influence the way I do business.
If you, or someone you know could benefit from our expertise in tree and landscape solutions, I invite you to get in touch.